Shipping Policy

  **Shipping Policy**  
**Last Updated: [May 8, 2025]**  

**Order Processing**  
All orders are processed within ** 3 business days** (excluding weekends and holidays). Once shipped, you will receive a confirmation email with tracking details.  

 **Shipping Rates & Delivery Times**  
- We offer **[Flat-rate shipping | Free shipping on orders over $75 | Real-time carrier rates]** at checkout.  
- Estimated delivery times may vary by location:  
   

 **Local Delivery (If applicable)**  
Customers in designated area can select **delivery** at checkout. Delivery orders are typically ready within **3 business days**, and we’ll notify you when your order is on the way.  

**Tracking & Updates**  
Once your order ships, a tracking number will be provided via email. Please allow **3 business days** for tracking updates to appear.  

 **Shipping Restrictions**  
At this time, we only ship within the United States, and Canada. Unfortunately, we do not ship to **[PO Boxes, international locations, etc.]**.  

 **Damaged or Lost Packages**  
If your order arrives damaged or is lost in transit, please contact us at **[SerenitySoapsNEssentials@gmail.com]** within **[3] days** of receiving your package. We will assist you in filing a claim or arranging a replacement.  

 **Questions?**  
We’re here to help! Reach out to us at **[Sarah-Owner  
Email: SerenitySoapsNEssentials@gmail.com; Phone: 443-261-5868]**, and we’ll be happy to assist.